I have been trying to get in contact with the main office for 4 days without any response .I can only reach the answering service.I always had Certified Termite and Pest Control contact me in advance before a scheduled service date.coming I want to be home when they came.I was sent a text at 7pm on Wednesday stating they were coming out to do the service . I asked them not to come because I would not be there and I would can the office to plan a date. I received another text on Thursday about coming out to service , again I returned the text and told them not to come. I also asked that they not text me the evening before a proposed service call.I received an invoice Thursday October 29 stating I owe $48.71 for a service I did not request.I called Thursday October 29 with no results, It is now Monday November 2 and I still have not heard from Certified Termite and Pest Control.The answering service continues to state they well escalate my numerous calls no one from the office has returned my calls.All I want now is to talk to someone find out about this invoice for $48.71 and terminate my service of more than 15 years with this company.I am very disappointed with the lack response I have been receiving.W.Galloway
Wende Galloway
Wende Galloway
16:49 02 Nov 20
Whenever I have an issue between visits they are alway willing to come out before hand
shekenya kimmons
shekenya kimmons
15:43 10 Oct 20
Avion was very professional, courteous and diligent in his work. A+. He made follow-up visits to ensure infestation was completely wiped out.Tba ks!
Netesh Anand
Netesh Anand
18:23 28 Sep 20
Dimitre came out. Very knowledgeable and friendly. Company has very reasonable prices. Thank you!
Jeanette Fernandez
Jeanette Fernandez
16:30 14 May 20
Very informative in communication of the process and also easy to work with. I signed up for quarterly services. They were super friendly and very responsive.
Analise Garcia
Analise Garcia
00:23 15 Jan 20
Very informative in communication of the process and also easy to work with. I signed up for quarterly services. They were super friendly and very responsive.
Analise Garcia
Analise Garcia
22:50 11 Sep 19
Keaton came today and we were very pleased. He answered all of our questions and addressed our concerns. He was very professional and called before arriving. We would definitely recommend them to our friends and family.
Melissa M
Melissa M
23:24 06 Sep 19
Arthur Andrew was the tech that came out to my home today for service. He’s very thorough and make sure all my concerns are met! Would recommend to my friends, family and anyone! 5 stars service!
Johnny Khuc
Johnny Khuc
15:08 21 Aug 19
The service the last 2 times were GREAT...please send me Max for all my service days. Max is very knowledgeable and courteous, he explained everything in detail, and arrived on time. Max also called 15 mins before he arrived to let me know he was on his way....."GIVE THE GUY A RAISE"...you almost lost me as a customer. Max brought back my faith in Certified Termite & Pest............THANKS MAX.
Robert Font
Robert Font
14:25 26 Jun 19
These guys are awesome. Great prices. Really knowledgeable. Definitely will work with you if cost is an issue on already reasonable prices. Customer service is amazing.
Hashir Siddiqui
Hashir Siddiqui
00:57 25 Jun 19
I would like to say this thank you to certified pest control for coming out and spraying my apartment I do everything that I can to keep away bugs thank you to Kobe also
Ashton Smith
Ashton Smith
16:13 23 Feb 18
I would like to say this thank you to certified pest control for coming out and spraying my apartment I do everything that I can to keep away bugs thank you to Kobe also
Ashton Smith
Ashton Smith
18:28 22 Feb 18